Shipping policy

 

SHIPPING POLICY

Processing Time Orders are processed within 1–3 business days after payment is confirmed. Orders are not processed on weekends or holidays.

Shipping Times We currently ship within Canada. Estimated delivery times are:

• Standard Shipping: 7–15 business days

Delivery times are estimates and may vary due to carrier delays or customs processing.

Shipping Costs Shipping costs are calculated at checkout based on your location and order size.

Delivery Timeframes

Orders are processed within 1–3 business days. Once shipped, delivery to Canadian addresses typically takes 15–30 business days, depending on your location and customs processing times.

You'll receive a tracking number by email once your order has shipped so you can follow its progress.

Please note: delivery times may vary during peak seasons or due to factors outside our control, such as customs delays.

Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 2–3 business days for tracking information to update.

Lost or Delayed Packages If your order has not arrived within the estimated timeframe, please contact us at awasthiakaasha@gmail.com and we will investigate with the carrier.

Contact Us For any shipping questions, reach us at: DiamondBones awasthiakaasha@gmail.com